Privacy Policy

Introduction

NextLevel Fremont Tree Services ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website at www.fremonttreeservices.com.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

When you contact us for estimates or services, we may collect personal information including your name, address, phone number, email address, and property details. This information is provided voluntarily when you submit inquiry forms, call our office, or engage our services.

Service Information

We collect information related to the services we provide, including property assessments, photographs of work sites, service history, payment information, and communications regarding your projects.

Website Usage Information

When you visit our website, we automatically collect certain information about your device, including IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar tracking technologies to enhance your browsing experience.

How We Use Your Information

We use the information we collect for various purposes including:

• Providing estimates and scheduling services
• Communicating with you about your projects and appointments
• Processing payments and maintaining service records
• Improving our services and customer experience
• Sending promotional communications (with your consent)
• Complying with legal obligations and protecting our legal rights
• Analyzing website usage to improve functionality and content

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who assist with business operations such as payment processing, scheduling software, email communications, and website hosting. These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law, in response to legal processes, to protect our rights or property, or to ensure the safety of our employees and customers.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information (subject to legal obligations)
• Opting out of marketing communications
• Requesting a copy of your information in a portable format

To exercise these rights, please contact us at (510) 660-6763 or hello@fremonttreeservices.com.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information to third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: